Find answers to common questions along with troubleshooting techniques related to secure access rights on NXP.com.
Having secure access rights allows you to access authorized secure information on NXP.com, including secure files (documentation and other design resources). You can browse, search, request and download this information. We’ll also let you know when highly secure information is available about a product you are interested in. Learn more about secure access rights.
It is required to provide a business email address for company verification. If you have an NXP account with a personal email, switch now to a business email.
Under the General Information section:
Under the Areas of Interest section:
Individuals who receive proprietary or confidential information from other parties and those who provide proprietary or confidential information to other parties are responsible for safeguarding this information. To speed up your qualification for secure access rights, we request a signed NDA with NXP. Before approval, your request will be reviewed, and your information verified. To learn more, visit our NDA FAQs page.
Your request review would take approximately one (1) business day.
Your request is sent to NXP for individual review.
Your application is individually reviewed and subject to NXP validation. Uploading your company NDA with NXP helps to expedite the process. However, this is not a guarantee to gain secure access rights. If your application is declined, an email will be sent with further details.
You can find your existing secure access rights under My NXP Account > Secure Access Rights.
There are two areas on the site to request higher access rights—through your Profile and through a product page:
For both areas, describe the justification of your request for NXP approval. You will receive an email that includes the resolution of your request to gain additional secure access.
After you submit your additional access rights request, it will be processed by NXP. An email will be sent to your NXP account when the process is completed.
As part of our security protocol, NXP requests that your email associated with your NXP account is verified every 30 days. Any file that was previously unavailable on NXP product pages or under My NXP Account > Secure Files will be made available after the reactivation.
Yes. However, depending on the changes you have made, your access to the secure information may get temporarily disabled while we process the updates. We'll send you an email when the verification process is completed.
The secure files are NDA-protected assets about our products. Access to these files is personalized based on your secure access rights.
Watch our video about accessing secure files on NXP.com. Below is a summary of areas of NXP.com where you can access secure files:
The access status represents the state (e.g., granted) of the secure content and when available, they are shown as follows:
Our confidentiality classification schema is the following:
Files with the “Request Required” status need additional justification for NXP approval.
For security reasons and to protect the integrity of our information, some files require periodic preparation before you can download them. This preparation involves a digital watermarking process, which serves to protect our intellectual property for distribution and provides information about the contents source and intended use. Additionally, the files are optimized for efficient downloading.
You will receive an email when the file is ready to download. If you do not receive the notification to your inbox, contact support.
All your authorized secure files should be available under My NXP Account > Secure Files.
Read the user guide with hints and tips to better search secure files. If you still can’t find a specific file, contact support.
You can access previous revisions of a file by going to My NXP Account > Secure Files and selecting a file or by navigating to a product page and finding "Secure Files" under Documentation and Design Resources. To expand the revisions, click on the label "Previous Revisions" found in the metadata of the file.
Shown below is an example of what to expect when accessing previous revisions of a file.
Note: Previous revisions will be displayed only if you previously downloaded them. If you need to access an old version of a document, please contact support for availability.
Note: The certificates section on your Profile is only visible if you have secure access rights.
A certificate verifies the identity and encrypts the secure files on NXP.com. It is used to decrypt secure files and ensures user authenticity.
To request a certificate, go to My NXP Account > Profile > Certificate for Secure Files and click on the "Request certificates" link. You will get an email sent to the email associated with your NXP Account to complete your request.
Note: The certificates section on your Profile is only visible if you have secure access rights.
Some files may be encrypted and require a certificate/Adobe digital ID to open.
The certificate password is a key that allows you to install certificate(s) and open encrypted files. This password is unique to your NXP account with secure access rights and is only visible for seven (7) days.
To get a password for your certificate, go to My NXP Account > Profile > Certificate for Secure Files and click on the "Certificate password" link. The password will be shown below this link to install and open the certificate(s). If your password is locked ( ), click on the "request new certificates" link to unlock it.
Review the installation instructions user guide on NXP.com. This is also sent to your email upon requesting a new certificate under My NXP Account > Profile > Certificate for Secure Files.
If your certificate is expired or lost, request a new certificate under My NXP Account > Profile > Certificate for Secure Files. A new email will be sent to you with the decryption instructions.
In case previous certificates were found these are also added to this email.
Yes. Old or expired certificates should be installed using the standard procedure which allows you to open previously authorized files. When multiple certificates are attached these can be easily distinguished by their expiration date which is shown in the file name.
Note: The files that were encrypted with a prior certificate cannot be decrypted with new certificates.
The certificate password is only visible for seven (7) days. If you no longer have access to your password, you may request new certificates. NXP will resend your available certificate via email.
In certain specific configurations, the installation of the certificate using Adobe Acrobat / Reader will not work. When this happens, use the below steps to install the certificate on Windows.
It’s strongly recommended to open the secure file downloads using PDF Acrobat Reader. To learn more about opening and viewing PDF files, visit our Accessibility page.
Read the user guide that is generated to extract ZIP files that are attached to your PDF downloads. Demo the extraction user guide example.
Some downloads are encrypted and require a certificate to be opened. To learn more about certificates, go to the Certificates for Encrypted Secure Files section of this page.
Need help? Contact support or create support ticket .
Access authorized secure information on NXP.com including documentation and other design resources.